Hi David, it is p r command and option with the power turned off, and the keys held down until the second chime. --Original Message Text--- From: David Poehlman Date: Fri, 6 Nov 2009 08:33:38 -0500 you are not doing anything rong. You might try resetting the p r a m. to do this, with the computer turned off, press p r command and the power button. check this, it might be option instead of command. when you press them, hold them till the computer chimes a second time. On Nov 6, 2009, at 8:18 AM, Peggy Fleischer wrote: Hi David, Thanks for your reply. I tried raising the volume in the way you suggest but when I restart my computer it lowers again. What am I doing wrong? Peggy Fleischer peggyfleischer@xxxxxxxxxxxxx Psalm 90 12 So teach us to number our days, that we may apply our hearts unto wisdom. On Nov 6, 2009, at 7:52 AM, David Poehlman wrote: you need to raise your system volume. the way to do this with the most common denominator is to go to system preferences, sound, output. On Nov 6, 2009, at 7:44 AM, Peggy Fleischer wrote: Hi: I have somehow lowered the volume on my startup sound. All other volumes are fine but I can't figure out how to raise the volume on the startup sound. Any help would be appreciated. Peggy Fleischer peggyfleischer@xxxxxxxxxxxxx Psalm 90 12 So teach us to number our days, that we may apply our hearts unto wisdom. Marty