I have to say had nothing but good things about my apple retail store. They are always helpful and even try to learn alongside me.
On Aug 5, 2009, at 3:27 PM, David Poehlman wrote:
...this is why I buy from apple online. get what I want how I want it and in most cases the shipping is free...On Aug 5, 2009, at 10:23 AM, Russell Solowoniuk wrote: Hi Richard,I purchased my iPhone from a Rogers outlet, and had a similar experience... techno lust and all! <smile> I love that term! I called and found out that they only had 1 16 gig black iPhone left. I explained that I was blind and would need to take a cab over, so would they hold it for me, and he told me that they couldn't do that. Luckily, I called a cab right away, and the phone was still there when I arrived.Now, as for my iMac, I'll be buying it at "My Mac Dealer", which is quite a bit further away. I called them yesterday to make sure they have one in stock. I was told that they had 2 iMac 20" in stock. I told them that I was blind and have a way to get over there this afternoon, and could they hold one of them for me. He told me that it wouldn't be a problem, and is holding it for me, so I think I'll have a good experience with this store.Thanks, Russell -------------------------------------------------- From: "Richard Ring" <richard.ring@xxxxxxxxxxxxxxxxx> Sent: Wednesday, August 05, 2009 8:12 AM To: <macvoiceover@xxxxxxxxxxxxx>Subject: [macvoiceover] [macvoiceover]Not all Apple Stores are created equalHello:My experience with my local Apple store was a mixed thing. Certainly,the employees I dealt with were friendly and extremely courteous. However, they were not as helpful as I might have liked. When my partner Sarah purchased an iPhone, I was not certain as towhether or not I wanted one. However, one week later, I decided to go for it. I contacted my local AT&T store and was told that iPhones wereback ordered, and they could order one for me. But being in instant gratification mode, that wasn't going to satisfy my techno lust.Therefore, I called my local Apple store. I was informed that they had three 32 gig iPhones that were, if I remember, white. I asked if they could hold one for me if I furnished a credit card number. I was told that this practice was against Apple's policy. I certainly understood that, but my feeling was this. If I were going to pay for a cab to go there, I didn't want to get there only to find that they had no iPhones. So, I pretty much decided I would put this project on hold. But techno lust is a difficult foe to vanquish. So around 5 PM I called the Applestore again. I was told they had received a "surprise" shipment ofiPhones, and that they had enough to guarantee that they'd have one for me by the time I got there. My partner, Sarah then contacted the store and asked if she would be able to upgrade her 16 gig iPhone to a 32 gig model by simply paying the difference. I should add that this all took place on June 26, so that made her iPhone a week old. They put her onhold for a while, and when they finally got back to her they told her that she could in fact do this. So, off we went to the Apple store. Now, when we got there, she told them what she had been given tounderstand over the phone regarding this upgrade. So, the employee wentaway for about ten minutes. When he returned, he said that no, theycouldn't do it because Sarah had purchased her iPhone online. Ok, so Ibought a 32 gig phone anyway. They didn't know how to turn on VoiceOver, but we were able to tell them. Finally, we asked them if we couldsimply swap sim cards between the two phones. We were told that thiswould not be possible, and to do so might result in the phones becoming inactive. Well, I've been dealing with sim card phones for nearly four years, and I kind of suspected that this was not correct. And, on the way home in the cab, we switched sim cards, and our phones have workedjust fine ever since. Having said all that, I probably will buy a Mac from this store nextmonth. They told me that they had heard of Voice Over for the Mac, butthey really didn't know what it was. It will be fun to show them.Click on the link below to go to our homepage. http://www.icanworkthisthing.comManage your subscription by using the web interface on the link below.//www.freelists.org/list/macvoiceover Users can subscribe to this list by sending email to macvoiceover-request@xxxxxxxxxxxxx with 'subscribe' in the Subject field OR by logging into the Web interface at //www.freelists.org/list/macvoiceoverClick on the link below to go to our homepage. http://www.icanworkthisthing.comManage your subscription by using the web interface on the link below.//www.freelists.org/list/macvoiceover Users can subscribe to this list by sending email to macvoiceover-request@xxxxxxxxxxxxxwith 'subscribe' in the Subject field OR by logging into the Web interface at //www.freelists.org/list/macvoiceoverClick on the link below to go to our homepage. http://www.icanworkthisthing.comManage your subscription by using the web interface on the link below.//www.freelists.org/list/macvoiceover Users can subscribe to this list by sending email to macvoiceover-request@xxxxxxxxxxxxxwith 'subscribe' in the Subject field OR by logging into the Webinterface at //www.freelists.org/list/macvoiceover
Click on the link below to go to our homepage. http://www.icanworkthisthing.com Manage your subscription by using the web interface on the link below. //www.freelists.org/list/macvoiceoverUsers can subscribe to this list by sending email to macvoiceover-request@xxxxxxxxxxxxx with 'subscribe' in the Subject field OR by logging into the Web interface at //www.freelists.org/list/macvoiceover
