Hi, From da one with my mac I have not been able to master itunes, I don't find tutorials on how to use it, I am sure it is there but so far I haven't found it. I have a folder on the hard drive with songs in it. The songs are listed in alphabetical order. When I go to play them I can not get itunes to play them that way. They will only play in shuffle , when I try and turn it off it tell me it is dimed. Can someone tell me how to make the songs play in order. Thanks and I know I don't know what I am doing. Oh yes I hve also talked to apple tech support and they have not been able to tell me how to do this, maybe it can't be done. Don Jonesy