Hi TF. I hope you love your new iMac as much as I love mine. It’s so fast. I
was growing weary of waiting for things to happen on my old iMac Early 2009. I
find High Sierra to be really fast on this iMac.
Thanks,
Russell
On Sep 26, 2017, at 11:11 PM, Kelvin Falconer <tusciafalconer@xxxxxxxxxxxx>
wrote:
Russel, you have the same imac setup that I have, I didn’t get a failed
install.
You should be able to go into your time machine backup and copy documents
that did not migrate.
TF
On 27/09/2017, at 5:53 PM, Russell Solowoniuk <rsolowoniuk@xxxxxxxxx> wrote:
Hi Cheryl,
I also had a failed High Sierra install last night. The update seemed to
download and install, but wouldn’t reboot. I used Be My Eyes to get a
sighted person to tell me what was on the screen, and there was some sort of
message about the computer encountered a problem and needed to restart. It
wouldn’t restart though. Just a spinning Apple symbol or something. Tonight
I had a sighted friend help me boot to a network enabled recovery by
pressing command + Option + R while turning on the power. For some reason I
wasn’t able to get Voiceover feedback on this screen, but once my friend
chose my WIFI network, I was able to turn on VO and then erase my hard drive
and re-install High Sierra. When setting up High Sierra, I chose to migrate
files from a Time Machine backup. I thought all my programs would be
re-installed, but no luck. Not all my documents were recovered either.
Nothing crucial lost, thankfully! I am running a brand new iMac 2017 with a
512 GB SSD drive, a 3.6 Ghz processor, and 16 GB of RAM. I’ve never had an
install fail on my old iMac Early 2009, so didn’t even worry when beginning
the install. Lesson learned! :)
Having said all that, High Sierra seems really fast and responsive.
Cheers,
Russell
On Sep 26, 2017, at 8:13 AM, Cheryl Homiak <cahomiak@xxxxxxxxx> wrote:
I don't want to start a panic or make people afraid to upgrade to High
Sierra but I just had a failed attempt last night. All I know at this point
is that I clicked the install button and the restart button - and sat and
sat and sat. I tried doing vo-f5 thinking that I would hear voiceover since
my computer was still running but there was no voice. I sat there waiting
for some time and even tried toggling voiceover on and off several times. I
even just about fell asleep waiting, probably did doze. Finally I had no
choice but to force the computer to turn off and then turn it on again.
Nothing came up, which is probably understandable. I put in my backup disk
and booted into that and found that my other drive still mounted and had a
Users folder and other folders that showed the installation must have been
at least begun but no system at all was now installed. It is important to
note that I was installing on an external drive because my hard drive has
been dead for some time but in all the installs I have done this has not
been an issue. Anyway I am now using superduper to copy my backup drive to
the drive on which I attempted to install, having erased it completely. I
am sure eventually I will try the upgrade again but it will probably be a
while. I know this can happen at any time but because this upgrade wasn't
billed as being such a major new release I somehow wasn't expecting a
problem. Again, I have done many, many installs - on my own and on other
people's computers - without a problem but I thought I should report this
as a reminder that caution and proper preparation of backup options is
always essential.
--
Cheryl
May the words of my mouth
and the meditation of my heart
be acceptable to You, Lord,
my rock and my Redeemer.
(Psalm 19:14 HCSB)
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