[macvoiceover] Logic and Apple

  • From: "Ms. Owens" <ginnyo@xxxxxxxxxxx>
  • To: <macvoiceover@xxxxxxxxxxxxx>
  • Date: Mon, 7 Jan 2008 17:47:14 -0600

I have to begin this email by saying that I'm so mad at Apple right now that
I'm about to blow a gasket.  I paid their recommended consultant $300 this
morning, and I still don't know if Logic can be made accessible.  Some
elements are, but important things like the track list cannot be seen as far
as we can tell.  The problem is that no one at Apple Care knows what
Voice-Over is.at least not the six people ive spoken with over the past
couple of weeks.  If you aren't going to have a dedicated accessibility
specialist, then at least make sure your people know your accessibility
features well.  The pro software support guy kept thinking I was talking
about doing a voice-over.  I mean seriously?  The consultant that I paid was
very nice and as helpful as he could be, but he didn't know too much about
VO, either.  Who should I contact next?  I'm not through with this one.
<smile>  Somebody at Apple with some understanding of VO is going to talk to
me before  I give up. <smile>  I mean, I've got frequent flyer miles.I'll go
out to California and sit with an engineer until he makes Logic work.  It's
really so close to being accessible.  I don't think it'd take much.  

Thanks for letting me rant.


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