Hi John, I attempted your suggestions but they did not work either. Nicole Sent from my iPhone > On Jan 24, 2015, at 12:34 PM, John Panarese <jpanarese@xxxxxxxxx> wrote: > > Try rebooting to see if that clears it. Sometimes, Image Capture will grab > the scanner. I have never used the actual HP scan software, so I'm not sure > technically how it operates, but I'm assuming it uses the Image Capture > framework. > > > Take Care > > John D. Panarese > Director > Mac for the Blind > Tel, (631) 724-4479 > Email, john@xxxxxxxxxxxxxxxxxx > Website, http://www.macfortheblind.com > > APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain > Lion > > AUTHORIZED APPLE STORE BUSINESS AFFILIATE > > MAC and iOS VOICEOVER TRAINING AND SUPPORT > > > > >> On Jan 24, 2015, at 12:30 PM, Nicole Hutchins <nkhutch86@xxxxxxxxx> wrote: >> >> Hi list, >> I am trying to scan a document using HP scan. When I click scan I get an >> error message saying that aNother program has control of the device. What in >> the world does this mean? How do I figure out which program has control of >> it and cancel that one? Thanks.Sent from my iPhone >> Nicole > >>> Click on the link below to go to our homepage. >>> http://www.icanworkthisthing.com >>> >>> Manage your subscription by using the web interface on the link below. >>> //www.freelists.org/list/macvoiceover >>> >>> Users can subscribe to this list by sending email to >>> macvoiceover-request@xxxxxxxxxxxxx >>> with 'subscribe' in the Subject field OR by logging into the Web >>> interface at //www.freelists.org/list/macvoiceover > >> >> Click on the link below to go to our homepage. >> http://www.icanworkthisthing.com >> >> Manage your subscription by using the web interface on the link below. >> //www.freelists.org/list/macvoiceover >> >> Users can subscribe to this list by sending email to >> macvoiceover-request@xxxxxxxxxxxxx >> with 'subscribe' in the Subject field OR by logging into the Web >> interface at //www.freelists.org/list/macvoiceover >> > > Click on the link below to go to our homepage. > http://www.icanworkthisthing.com > > Manage your subscription by using the web interface on the link below. > //www.freelists.org/list/macvoiceover > > Users can subscribe to this list by sending email to > macvoiceover-request@xxxxxxxxxxxxx > with 'subscribe' in the Subject field OR by logging into the Web > interface at //www.freelists.org/list/macvoiceover >