[macvoiceover] Fwd: braille star 80 and osx mavericks
- From: William Windels <william.windels@xxxxxxxxx>
- To: macvoiceover@xxxxxxxxxxxxx
- Date: Wed, 22 Jan 2014 00:01:44 +0100
Begin doorgestuurd bericht:
> Van: William Windels <william.windels@xxxxxxxxx>
> Onderwerp: Antw.: braille star 80 and osx mavericks
> Datum: 21 januari 2014 23:59:16 CET
> Aan: Margot von Bedö
> Kopie: Accessibility Accessibility <accessibility@xxxxxxxxx>
>
> Hello Margot from handy tech and apple accessibility,
> I find this a very pour answer from Apple and specially, as always, they
> don’t know when the problem will be resolved.
> My hardware = braille display including firmware haven’t changed so, in my
> opinion, the problem is only caused
> by the os.
>
> It’s so disappointing that apple doesn’t make any priority of supporting
> older hardware on the way it was in previous versions.
> As quality label, waiting more then 3 months for a fix of this essential
> hardware problem, for blind users, is not acceptable in my opinion.
> And, even more since the particular hardware isn’t working at all.
>
>
> I can only wish and pray that 10.9.2 is coming soon and brings a fix for this
> problem.
>
> Kind regards,
> William Windels
>
> Op 8-jan.-2014, om 15:36 heeft Margot von Bedö <Margot.vonBedoe@xxxxxxxxxxxx>
> het volgende geschreven:
>
>> Hello William,
>>
>> We are aware of this problem, and are assisting Apple to get it resolved. A
>> fix will soon be provided in the form of an OS update.
>> However, we cannot specify exactly when the update will be released.
>> Unfortunately we are not aware of any workaround except to
>> either wait for the update (which shouldn't take long), or, for the time
>> being, roll back to a previous version of MacOS.
>> Sorry for not having a better idea!
>>
>> Best regards
>> Margot von Bedö
>>
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>>
>> -----Ursprüngliche Nachricht-----
>> Von: William Windels [mailto:william.windels@xxxxxxxxx]
>> Gesendet: Mittwoch, 8. Januar 2014 12:15
>> An: help@xxxxxxxxxxxx
>> Betreff: braille star 80 and osx mavericks
>>
>> Hello,
>>
>> My handy tech braille star 80 isn't working anymore on osx mavericks 10.9
>> while it works perfectly on 10.8.5.
>> I have reported this at accessibility@xxxxxxxxx and they are investigating
>> the problem.
>> I tought with 10.9.1, the problem should be fixed but it wasn't.
>>
>> Perhaps you know more about changes in drivers or some other changes that
>> are causing this problem?
>>
>> kind regards,
>> William Windels=
>>
>
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