Many thanks John,
I spent ages trying to find an email address. Any clues?
Ian
On 27 Jan 2016, at 15:06, John Panarese <jpanarese@xxxxxxxxx> wrote:
If you have your original receipt, you can email their support. I had this
problem and they sent me a download link.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jan 27, 2016, at 6:23 AM, Ian Harrison
<harrisonclan@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:
My EC woes continue. I have just tried to open Abbyy Fine Reader on my
newly upgraded Macbook. The app will not open and says I should upgrade
through the Mac App Store.
When I go there I am asked to pay the full amount all over again.
Has anyone else had this issue? Will I really be charged 89.99 again for an
upgrade to work on El Capitan?
I am struggling to find a UK contact to talk to at Fine Reader
With thanks for any help
Ian>
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