[lit-ideas] Re: computer problems
- From: Eric Yost <eyost1132@xxxxxxxxxxxxx>
- To: lit-ideas@xxxxxxxxxxxxx
- Date: Sat, 13 Aug 2005 03:16:59 -0400
I checked a computer forum and found two suggestions for Mike.
____
Originally Posted by brian_wal3
I have a problem with my computer that is most irritating, and I
would appreciate anyone's help
Computer: hp pavilion xt412 (laptop)
Operating System: Windows XP
Problem:
When I startup my computer, the following occurs:
Start menu, taskbar, desktop icons missing in Normal mode
Taskmgr available through CTL+ALT+DEL
Background wallpaper is the only thing showing
Booting takes a very long time, both to User selection then to
wallpaper.
Brian
-------[FIRST SUGGESTION]--------
Except the slow booting I was confronted this week with the same
problem, on a hp Win XP running laptop. Odd enough, it occurred
after installing and using an AV program - which cleaned up to some
300 infected files. It became soon clear that this program wasn't
the cause of the start-up difficulty; nor was any virus left, so the
websites I visited for information about the removed viruses and
their fake exe-files weren't of much immediate use either.
But feeling that some virus must have left undesired exe-files, on
closer inspection I found with Msconfig (easy to start with the
Taskmanager) that three exe-files that were not connected to any of
my installed applications, had been started. In the Taskmanagers
second sheet they were shown as running; the first two files were
shown to be in the Windows\system32 directory; there I checked:
their timestamp was this week's beginning. These were: csrs.exe,
recall. exe and rundll.exe. None of these could be found on a
friend's unpolluted Win XP running computer. So I assumed these to
be the evil-doers.
Eventually, in the Taskmanagers second sheet I stopped the proces
sing of csrs.exe - and without delay Taskbar, Start menu and Desktop
icons were displayed.
Then I searched the Registry for all keys connected tot these 3 fi
les, and found that they were pointing to nothing else but these
three files. After copying to .reg-files I deleted the suspect keys
- now I got no start-up problem any more.
The following shows the deleted Registry items:
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOn ce]
netservices = recall.exe
Win32 USB Driver = rundll.exe
Com+ Sys = csrs.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SharedTools\MSConfig\startupr
eg\Com+ Sys]
key = SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run
item = csrs
hkey = HKLM
command = csrs.exe
inimapping = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunSer
vices]
netservices = recall.exe
Com+ Sys = csrs.exe
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
CTFMON.EXE = C:\\WINDOWS\\System32\\CTFMON.EXE
netservices = recall.exe
Win32 USB Driver = rundll.exe
Com+ Sys = csrs.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SharedTools\MSConfig\startupr
eg\netservices]
key = SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run
item = recall
hkey = HKLM
command = recall.exe
inimapping = 0
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
CTFMON.EXE = C:\\WINDOWS\\System32\\ctfmon.exe
MSMSGS=\C:\\ProgramFiles\\Messenger\\msmsgs.exe\ /background
netservices = recall.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunSer
vices]
netservices = recall.exe
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
CTFMON.EXE = C:\\WINDOWS\\System32\\CTFMON.EXE
netservices = recall.exe
Win32 USB Driver = rundll.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SharedTools\MSConfig\startupr
eg\Win32USBDriver]
key = SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run
item = rundll
hkey = HKCU
command = rundll.exe
inimapping = 0
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
CTFMON.EXE = C:\\WINDOWS\\System32\\CTFMON.EXE
Win32 USB Driver = rundll.exe
------- [SECOND SUGGESTION]--------
Windows XP Desktop Missing Icons & Taskbar
Good day to all. Recently I had a terrible problem with my XP
operating system after loading SP2. The system worked fine for
awhile, then one day after rebooting for some hung programs, the
desktop never populated with Icons or the taskbar. I was able to see
my desktop background and the screen savers even came on as
scheduled, but no icons or taskbar. I researched several sites on
the web with an amazing variety of solutions, none of which worked
for me. I finally hit the Windows Technical Help section at
microsoft.com regarding SP2 technical issues. I described the
symptoms and recieved a couple of responses from India telling me
the issue was beyond the technician level and they were sending it
up the chain. I finally recieved the fix and it worked perfectly! I
have supplied it for all to use and hope it will work for all who
have suffered this problem.
This issue can be caused by the conflicts between Service Pack 2 and
third party programs or device drivers. At this point, let's perform
some troubleshooting steps to find out the root cause of the
problem. I appreciate your patience.
Reset Remote Procedure Call (RPC) service
========================================
1. Press Ctrl+Alt+Del to start Task Manager.
2. Click File, click Run, type services.msc and press enter.
3. Double-click "Remote Procedure Call (RPC)" in the Services list.
4. Click the Log on tab, and click "Local System Account" in "Log on as"
5. Click Apply and restart the computer.
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