Lawrence,Thanks for trying to figure it out. I think it's unlikely that you have 'later' software than I do (I can't speak for Donal). However, since the problem seems to exist only, as far as I know, for him and me, we should probably move on to a discussion of the advantages and disadvantages of bi-metalism, an equally pressing topic for the rest of the list.
Robert
I can guess that I have later software than you guys do, but if that is the problem, I don't know what to do to fix it. I use Windows 7, Outlook 2010, and Internet Explorer 8.