[LRflex] Re: and on... the R10
- From: David Young <telyt@xxxxxxxxx>
- To: leicareflex@xxxxxxxxxxxxx
- Date: Sun, 06 May 2007 13:15:47 -0700
At 06/05/2007, you wrote:
>David, does Leica still have your R8 and DMR in for repair after all of
>these months? If so, I would not forgive them. That would be the most
>unbelivable case of mishandling a service situation I can think of.
>Dave
Aw.. .c'mon, Dave.... it's only been 7 1/2 months!
As for the mishandling... yup ... they've screwed it up at every turn. :-(
Had I not had the opportunity to meet Steven Lee a couple of times
and, later, speak with him on the phone, I would have no hope, at
all, that Leica might survive. I do, however, have faith in both Hr.
Kaufmann, and in Mr. Lee. But they still face a monumental task in
overhauling the corporate culture, within Leica. As the reporter
from CNBC said, Mr. Lee's "optimistic, can-do Californian vibe [is]
desperately needed at the stuffy, hidebound, German firm".
I still believe in the quality of the products - at least those
produced so far. As for the company, I am very rapidly losing faith.
Cheers!
---
David Young,
Logan Lake, CANADA
Wildlife Photographs: http://www.telyt.com/
Personal Web-pages: http://www3.telus.net/~telyt
Stock Photography at: http://tinyurl.com/2amll4
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