[LRflex] Re: OT: Bureaucratic Bungling...
- From: "Dave Saalsaa" <dsaalsaa@xxxxxxxxxxxxx>
- To: <leicareflex@xxxxxxxxxxxxx>
- Date: Tue, 9 Jan 2007 14:24:21 -0600
Yes, and especially David after having been there in person. What are they
thinking? Obviously they are not thinking. David is this the same Leica R8
that was damaged in the flood?
Dave
----- Original Message -----
From: "Philippe Amard" <phamard@xxxxxxxxxxxxxx>
To: <leicareflex@xxxxxxxxxxxxx>
Sent: Tuesday, January 09, 2007 2:21 PM
Subject: [LRflex] Re: OT: Bureaucratic Bungling...
> OK David,
> No complaint list
> no chain letter.
> but keep us informed, would you?
> This is too serious a case and so hectic a way Leica have to handle
> customer satisfaction to be ignored by the Leica world.
>
> Yours
> Phil
>
> David Young wrote:
>
>>At 09/01/2007, you wrote:
>>
>>
>>>David, this is NOT OT at all!
>>>We're all Leica users round here, and potential buyers too.
>>>I wish Leica read how infuriated I am with your sorry episode.
>>>Had I been you - I would probably have turned a D200 man or Canon addict
>>>long before Leica even thought of apologizing an refunding you.
>>>
>>>Once bitten, twice shy.
>>>My next move won't be Leicawise, this you can let them know.
>>>
>>>I cross my fingers (long ones) for you to get a refund and bonus for
>>>what you have been living though. Outrageous!
>>>
>>>
>>>Keep us informed.
>>>
>>>Philinanger.
>>>
>>>PS: As a Frenchman I'd go on strike. As a pragmatic I offer to start a
>>>complaint chain letter to Leica - will sign it whoever wants to. But too
>>>much is too much!
>>>
>>>
>>
>>
>>Philippe and all:
>>
>>Please, at this stage, DO NOT start a chain letter. And please,
>>nobody write Leica on my behalf. Neither course of action would be
>>helpful to me.
>>
>>I have a long, detailed letter, which will go to Steven Lee only
>>after I receive the camera, and can tell the complete story.
>>
>>I have posted my story (at least the current episode) here, because I
>>am steamed. This entire affair has been very badly handled by Leica
>>and may give some indication of why they are in the financial mess
>>that they are.
>>
>>Still, please let me handle the situation in my own way, and I will
>>keep the group informed as to how they respond.
>>
>>Many thanks.
>>---
>>
>>David Young,
>>Logan Lake, CANADA
>>
>>Wildlife Photographs: http://www.telyt.com/
>>Personal Web-pages: http://www3.telus.net/~telyt
>>
>>
>>
>>
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>>
>
>
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