I have been using ALT plus TAB after about 3 minutes. Sometimes JAWS will come back on but the email attachment does not read. At this point I am not able to open any email attachments. Thee email attachments are reading as in protected mode. From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx] On Behalf Of Scott Blanks Sent: Wednesday, December 19, 2012 1:19 AM To: lcfbtech@xxxxxxxxxxxxx Subject: [lcfbtech] Re: attachments in protected mode Dazell, Can you tell us more about the attachments? Are you able to open them at all? Do you get a message when you try to open them? If so, what is the message? Regarding pdf, Jaws does occasionally freeze up, or become temporarily unresponsive when opening these documents, especially if they are very large files. Sometimes patience is the best approach. Give it another minute if you find that jaws stops talking. Occasionally, alt tabbing between the pdf file and other programs will yield a response from Jaws. I have also found that insert escape will snap Jaws out of its temporary haze. Scott Blanks Director of Rehabilitation Services Lions Center for the Blind Ph: 510-450-1580 Ext. 263 Fx: 510-654-3603 E: scott_blanks@xxxxxxxxxxxx Visit us on the Web. <http://www.lbcenter.org/> Join us on Facebook. <https://www.facebook.com/pages/Lions-Center-for-the-Blind/416782290336> Follow us on Twitter. <http://www.twitter.com/lionsctr4blind> Connect with us on LinkedIn. <http://www.linkedin.com/groups?gid=2316755> _____ From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx] On Behalf Of Dazell Mallory Sent: Tuesday, December 18, 2012 9:03 PM To: lcfbtech@xxxxxxxxxxxxx Subject: [lcfbtech] attachments in protected mode What do I do to open an attachment that is in protected mode? How can I file out a PDF document? How come JAWS shuts off when I try to open a PDF document? Thanks; Dazell