[lcfbtech] Re: attachments in protected mode

  • From: "Dazell Mallory" <dazell22@xxxxxxxxx>
  • To: <lcfbtech@xxxxxxxxxxxxx>
  • Date: Wed, 19 Dec 2012 10:28:50 -0800

I have been using ALT plus TAB after about 3 minutes.  Sometimes JAWS will
come back on but the email attachment does not read.  

 

At this point I am not able to open any email attachments.  Thee email
attachments are reading as in protected mode.

 

From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx]
On Behalf Of Scott Blanks
Sent: Wednesday, December 19, 2012 1:19 AM
To: lcfbtech@xxxxxxxxxxxxx
Subject: [lcfbtech] Re: attachments in protected mode

 

Dazell,

 

Can you tell us more about the attachments? Are you able to open them at
all? Do you get a message when you try to open them? If so, what is the
message? Regarding pdf, Jaws does occasionally freeze up, or become
temporarily unresponsive when opening these documents, especially if they
are very large files. Sometimes patience is the best approach. Give it
another minute if you find that jaws stops talking. Occasionally, alt
tabbing between the pdf file and other programs will yield a response from
Jaws. I have also found that insert escape will snap Jaws out of its
temporary haze. 

 

Scott Blanks

Director of Rehabilitation Services

Lions Center for the Blind

Ph: 510-450-1580 Ext. 263

Fx: 510-654-3603

E: scott_blanks@xxxxxxxxxxxx

Visit us on the Web. <http://www.lbcenter.org/> 

Join us on Facebook.
<https://www.facebook.com/pages/Lions-Center-for-the-Blind/416782290336> 

Follow us on Twitter. <http://www.twitter.com/lionsctr4blind> 

Connect with us on LinkedIn. <http://www.linkedin.com/groups?gid=2316755>  

  _____  

From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx]
On Behalf Of Dazell Mallory
Sent: Tuesday, December 18, 2012 9:03 PM
To: lcfbtech@xxxxxxxxxxxxx
Subject: [lcfbtech] attachments in protected mode

 

What do I do to open an attachment that is in protected mode?

 

How can I file out a PDF document?

How come JAWS shuts off when I try to open a PDF document?

 

Thanks;

Dazell

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