[lcfbtech] Re: attachments in protected mode

  • From: Scott Blanks <scott_blanks@xxxxxxxxxxxx>
  • To: "lcfbtech@xxxxxxxxxxxxx" <lcfbtech@xxxxxxxxxxxxx>
  • Date: Wed, 19 Dec 2012 03:19:03 -0600


Can you tell us more about the attachments? Are you able to open them at all? 
Do you get a message when you try to open them? If so, what is the message? 
Regarding pdf, Jaws does occasionally freeze up, or become temporarily 
unresponsive when opening these documents, especially if they are very large 
files. Sometimes patience is the best approach. Give it another minute if you 
find that jaws stops talking. Occasionally, alt tabbing between the pdf file 
and other programs will yield a response from Jaws. I have also found that 
insert escape will snap Jaws out of its temporary haze.

Scott Blanks
Director of Rehabilitation Services
Lions Center for the Blind
Ph: 510-450-1580 Ext. 263
Fx: 510-654-3603
E: scott_blanks@xxxxxxxxxxxx<mailto:scott_blanks@xxxxxxxxxxxx>
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From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx] On 
Behalf Of Dazell Mallory
Sent: Tuesday, December 18, 2012 9:03 PM
To: lcfbtech@xxxxxxxxxxxxx
Subject: [lcfbtech] attachments in protected mode

What do I do to open an attachment that is in protected mode?

How can I file out a PDF document?
How come JAWS shuts off when I try to open a PDF document?


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