[juneau-lug] Re: Anybody on ACS DSL having issues lately?

  • From: bdk <bdk@xxxxxxxxxxxxxx>
  • To: juneau-lug@xxxxxxxxxxxxx
  • Date: Wed, 31 Oct 2007 11:31:26 -0800

Welcome Kevin. If tech support doesn't find anything conclusive, feel
free to email me off-list with your DSL username or DSL phone number and
I can take a look at both.

-Sean

Kevin Miller wrote:
>
> Thanks Sean - I sent an email to tech support so maybe they can
> troubleshoot further.  It drives my wife nuts - she's working on her
> masters out at UAS and the course is pretty much all via the internet.
> When it goes down in the middle of a class it really impacts her.  FWIW,
> we're out in the valley across from Riverbend school.
>
> I tracerouted with and without name resolution.  On one of them with
> resolution the trace stalled at the 209.193.63.157 hop.  Don't know if
> the problem was temporarily at that hop or at the DNS box (or in
> between).  But the DNS request timed out at that point.  Don't know if
> the route went stale, or something was really busy or what.
>
> We'll see how it does today...
>
> ...Kevin
>   

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