[jsfg_cinti] Fw: Employee Services Manager - Gap Inc. Job Opportunity

  • From: "JSFG EMail" <jsfg@xxxxxxxx>
  • To: <jsfg_cinti@xxxxxxxxxxxxx>
  • Date: Tue, 25 Apr 2006 10:06:05 -0400

-----Original Message-----
From: Xavier Univ. HRD Alumni & Students [mailto:xuhrd-l@xxxxxxxxxx] On Behalf 
Of Dana Schilling
Sent: Wednesday, April 19, 2006 9:02 PM
To: xuhrd-l@xxxxxxxxxx
Subject: Employee Services Manager - Gap Inc. Job Opportunity

All - Gap Inc (retailer for Gap, Old Navy, Banana Republic, and Forth & Towne 
brands) is seeking an Employee Services Manager for the three distribution 
centers located in Hebron, KY.  The job description is attached and position 
highlights are listed below.  For more information about Gap Inc, visit 

Role Highlights (detailed description below):

.           Responsible for Employee Services in four buildings 
(Payroll/Compensation; Recruiting/Staffing; Benefits; Learning & Development)

.           Will receive cross-functional training in Employee Relations with 
expectation that Employee Services Mgr. and Employee Relations Mgr. will 
provide cross-functional support

.           2 ½ direct reports (HR Coordinators and Learning &Development 
Coordinator) with dotted line to HR Generalists

.           Change management experience is preferred in order to successfully 
manage the many organizational changes occurring

If interested in this role, please forward your interest to 


Dana Schilling

Class XII

JOB DESCRIPTION GENERAL SUMMARY:  Responsible for developing policy and 
directing and coordinating human resources activities such as employment, 
compensation, employee relations, benefits, training, and employee services.   
Acts as corporate liaison for HR related projects and functions that affect the 
distribution division.


1.         Working Relationships / Communication

.           Partners with DC Management to identify and prepare staffing 
forecast and ensure staffing needs and appropriate training is afforded.  

.           Acts as a corporate liaison for HR related projects and functions 
that affect the distribution division.  Represents distribution viewpoint in 
projects and policy meetings.  Communicates the effect of resulting changes to 
the division.

.           Consults legal counsel to interpret policies and procedures to 
ensure DC's management teams are consistent with disciplinary action and 
overall decision making particularly in areas where state or international 
regulations provide distinct guidelines.

.           Writes and delivers presentations to DC Management, employees, 
corporate officers, and/or government officials regarding human resources 
policies and practices.

.           Stays abreast of all changing employment and regulatory information 
and communicates these changes to division personnel.  Develops strategies / 
tactics for division to address these changes.

2.         Strategic Initiatives

.           Assists DC's in developing sound employee relations practices.  
Ensures that proper investigations are completed when complaints surface.

.           Analyzes wage and benefits surveys and data to determine 
competitive compensation plan.  Makes an annual recommendation to adjust 
current wage and benefit structure.

.           Determines training needs and develops a training plan that 
supports the culture and philosophy of the division.

.           Evaluates and redesigns when necessary, plans, processes, and 
policies for worker's compensation, safety, risk management, and benefits.

.           Develops budget and monitors expenses to ensure adherence to 
monetary guidelines.

.           Develops and maintains a human resources system that meets top 
management information needs.

ORGANIZATION RELATIONSHIPS: Works closely with all domestic and/or 
international DC management.  Interfaces regularly with HR Specialists at 
headquarters and HR Generalists within each brand.  Maintains open 
communications with all support departments to include legal, MIS and 


1) Knowledge, skills & abilities:

.           Excellent communication skills, both written and oral; excellent 
presentation skills.

.           Strong interpersonal and human relation skill.

.           Strong ability to manage multiple tasks with confidence.

.           Leadership, employee development and motivational abilities.

.           Planning, decision making, negotiating and political savvy.

.           Organizational and Strategic Agility skills.

2)  Minimum educational level:

.           Bachelor of Science in Management, Human Resources, Labor 
Relations, or related field. 

.           SPHR or PHR preferred.

3)  Minimum experience:

.           Minimum of 10 years progressive HR generalist experience, 
preferably in distribution.  

.           Employee relations and employment law experienced required.

.           Previous experience managing a Human Resource department.

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