In a message dated 26/10/2006 13:57:11 GMT Daylight Time, bones@xxxxxxx writes: This defaulting to Mute is something I've had from time to time too - very annoying. I confirm that I received all your mike clicks so at least you know that part is working fine. I'll pass that on to Grant and let him decide if your problem negates the point count. Hopefully not. bones Thanks Bones, I understand the voice module is only a temporary solution so not worth shouting about. I just hope that when the new all-singing all-dancing pilot client arrives it has a facility for passing emergency text messages for if/when the voice bit fails. Frank T.