[jhb_airlines] Re: Life's a sod

  • From: "Mike Brook" <mike.brook@xxxxxxxxxxxxxx>
  • To: <jhb_airlines@xxxxxxxxxxxxx>
  • Date: Fri, 22 Sep 2006 17:40:55 +0100

Sheeeesh Bones!  That is indeed a salutary tale. I had a VISA card hit
some years ago when some USD1000 was debited in two tranches from my
card to an on-line gambling site.  The transactions were traced to
originating from a hotel in Spain that I had vacated (and flown home
from!) two days earlier.  It was easy enough to sort out (the "Security"
Guard at the hotel was eventually sacked) but the whole episode played
merry h*ll with my blood pressure!  It is very easy to be wise after the
event, I try and make a point of checking every one of my accounts at
least once a day whenever I'm on-line.  It is a sad reflection on the
World that we all currently live in.  I'm so pleased that you were able
to recover the situation... <G>


> -----Original Message-----
> From: jhb_airlines-bounce@xxxxxxxxxxxxx
> [mailto:jhb_airlines-bounce@xxxxxxxxxxxxx]On Behalf Of Bones
> Sent: Friday, September 22, 2006 5:15 PM
> To: JHB Email List
> Subject: [jhb_airlines] Life's a sod
> Grab yourselves a cup of tea because this tale will take some
> time to tell.
> It all started this morning when the postman delivered a
> package from AFE.
> Inside should have been a copy of the Bottling VFR Flight
> Guide but what I
> had actually been sent was the full UK I04 Airways manual.
> Instead of 250
> pages showing the UK airfields I had the complete UK
> Instrument Approach
> Procedures plus all the other pages that go with the IFR
> manual. That's
> basically two volumes, each about four inches thick. There's a slight
> difference in price too - the VFR guide being 34 quid but the
> IFR Airways
> Manual is 399.00 <g>.
> I wasn't even tempted to keep it as we have copies of the
> manual in each
> aircraft - and we use Aerad which are nicer to read than the
> Jepp plates.
> Before phoning AFE to explain their error I thought I would
> check to see
> that they hadn't debited nearly 400 smackers from my account.
> There wasn't
> any deduction on my last printed statement (sounds odd but
> the order was
> placed some time ago) so I went online to check my balance on
> the web site.
> And this is where the story really begins...
> As soon as the statement appeared I knew there was something
> wrong. The
> first one that hit me was a payment to O2 and then another to
> T-Mobile -
> both which can't operate in the IoM because the government
> have the monopoly
> on mobile networks (via Manx Telecom). Further up the list
> was a payment to
> www.digico.co.uk who I'd never heard of but are one of the
> many discount
> electronics companies online. Altogether there was about 1000
> pounds worth
> of deductions.
> One very quick phone call to credit card fraud and I had the
> account frozen
> and, luckily, will get the monies repaid into the account.
> Which leads us to
> ask how someone could have got my details. I must explain
> that this card is
> for a "household" account that I do not normally use very much. It was
> originally my mortgage account but when the mortgage stopped
> I kept paying
> into it with the money primarily going on house renovation.
> Any monies paid
> from this account are mostly by cheque and the credit card is
> rarely used -
> it's basically a sleeping account.
> So how did this happen? Going back over previous statements
> nothing untoward
> was obvious, the only debits being to Amazon and RC Sims.
> Then the lady
> asked about a Paypal debit to PAYPAL *BETFAIRLIM. Well, on
> 25th July Paypal
> had taken two debits from my account, both for 120.00. I
> didn't know this at
> the time and I didn't chase it up because by the time the
> statement was sent
> to me both payments had been paid back into my account. But
> this is where
> the problem begins - the fraud was originated right here.
> I didn't fully understand her explanation but it has
> something to do with
> setting up online gambling accounts. When paypal can't match the data
> supplied with their known records for me (one advantage maybe
> of having
> registered with them) they closed the gambling account and
> refunded my cash.
> Exactly 28 days later the card details were successfully used to buy
> something from digico and 28 days after that from O2UK.
> I was puzzled as to why the fraud started in late July. Apart
> from insurance
> direct debits the statements show a few Amazon payments and
> now't else back
> to the beginning of the year. No shop purchases, no mad
> online spending. "It
> doesn't matter." the lass explained. "Over the period you
> have had the card
> you may have given details to shop assistants, on telephone
> orders or over
> the Internet. If the card number plus the three digit code
> exists in written
> records anywhere it could be been easily obtained. These
> details could have
> been hacked into, found on a dumped computer or looked up by
> a disgruntled
> employee - there's no way of telling."
> So that's it. Once your number and three digit code are given
> away then you
> no longer can guarantee your account is safe - which means
> all of us. There
> is no protection at all. It's bloody horrifying.
> Someone suggested a while back that the three digit code
> should be computer
> generated daily. After today's fright I think it would be a
> grand idea. You
> could write it down freely knowing it will be dead in 24 hours.
> angry bones
> bones
> bones@xxxxxxx
> http://fsaviation.net

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