Re: two problems with OE.

  • From: "Judith Bron" <jbron@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 13 Oct 2005 21:02:58 -0400

I just did as FS advised and all I got in the control pannel was "regional
settings".  I tried tabbing and going  up and down in the control pannel but
I always came back to regional settings.  What should I do?  thanks, Judith
----- Original Message -----
From: "jim" <jazzpiano@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, October 13, 2005 9:49 AM
Subject: Fw: two problems with OE.


> Hi list,
> I promised that when I got a response from FS on the two problems in O E i
> was having I would post their response. Francis Daniels and others have
had
> these problems. 1, the lower case F when back spacing in an email says
blank
> instead of F.
> 2. When writing an email, and rereading it to correct words that seem to
be
> missing from a sentence, when reinserting the missing words, the original
> words come back as well. I have done all i was asked to do, and my
settings
> checked out in every case as being as he wanted them to be. Now my
question
> is, since he wanted to know what video card I had on my system, where do I
> find that out? Thanks for your help and I hope these steps correct anyone
> else who is having this problem.
> Jim
> ----- Original Message -----
> From: "Freedom Scientific Technical Support"
<support@xxxxxxxxxxxxxxxxxxxxx>
> To: <jazzpiano@xxxxxxxxxxx>
> Sent: Thursday, October 13, 2005 6:20 AM
> Subject: FW: two problems with OE.
>
>
> Dear jim
>
>  Thank you for contacting Freedom Scientific technical Support. Try
> taking the steps below and if the problem persist, let me know the video
> card in use on the system.
>
> 1.  go to the control panel
> 2.  In the control panel, open the accessibility options dialog
> 3.  Control+tab to the display tab
> 4.  Tab to blink rate and make sure this at 63% or higher
> 5.  Tab to cursor width and set this to 0
> 6.  Tab to okay and hit enter
>
> Now, go back to the control panel and locate the mouse option.  Once in
> this dialog, go to the pointer page and disable enable pointer shadow.
> Also, go to the pointer options page and under the visibility section,
> uncheck the display pointer trails option.  Now, tab to okay and hit
> enter.
>
> Be sure to include all previous correspondence pertaining to this matter
> when replying to this message so that we might better
> assist you.
>
> Regards,
> Tracey Jackson,
> Technical Support Specialist
> Freedom Scientific Blind/Low Vision Group
> Phone support: 727 803 8600, option #2
> E-mail Support: support@xxxxxxxxxxxxxxxxxxxxx
> <mailto:support@xxxxxxxxxxxxxxxxxxxxx>
> Visit our website at:
> <http://www.freedomscientific.com/>
>
> -----Original Message-----
> From: jim [mailto:jazzpiano@xxxxxxxxxxx]
> Sent: Tuesday, October 11, 2005 4:31 PM
> To: Support
> Subject: two problems with OE.
>
>
> Hello,
> I am using Windows XP pro and jaws 7.
> first problem. when writing an email, if I need to back space in a word
> that
> has a lower case F in it, the f is not spoken, all jaws says is blank.
>
> Second problem. When writing an email, words that I write are missing
> when I
> reread the email to correct it. In other words half a sentence is
> missing or
> more. When I reinsert the missing words, they show up, but then so do
> the
> original words that were once missing. Any ideas on this one? Smile.
> Thanks
> for your help.
>
>
>
>
> Jim
>
>
>
>
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