tandem

  • From: "Alan Dicey" <adicey@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 27 Sep 2010 12:56:56 -0400

Hello Friends,
The other Day, I had problems with my email, I am using XP-Home, and Outlook Express.

My DSL was working fine, as I was able to connect to the internet.

I called A T and T, my ISP, and after they determined it was my Outlook Express and not my ISP connection, they referred me to a department of their Company called "Special Support" for assistance.

It cost me $29, but the Technical Support person in their "Special Support" department connected to my computer with the tandem connection, after he had me download a small program.

I did not like it much, not even knowing this person who I believe was even in a foreign country, but I receive about 800 email messages a day, and could not let them build up on my account and then start bouncing, so I went for it.

The problem was resolved.

With Best Regards,
Alan
Miami, Florida
Alan Dicey, President
United States Braille Chess Association - USBCA
"Yes, Blind or Visually Impaired People Can, and Do, Play Chess!!!"
United States Braille Chess Association Home Page: http://AmericanBlindChess.org


----- Original Message ----- From: "James Homuth" <james@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, September 27, 2010 12:44 PM
Subject: RE: tandem


Any JAWS user can use it for any particular reason. That's why you have the
option to connect from your end.

James,
List Admin

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Michael Arnowitt
Sent: September 27, 2010 12:22 PM
To: jfw@xxxxxxxxxxxxx
Subject: tandem

Can the tandem feature allowing some one else to view your computer
be used by any two people, or does the second person have to be a
rehab professional or licensed somehow with FS? I did a tandem
session with my Jaws teacher and although she hasn't yet solved my
problem it was a great way for her to understand better the issues of
what I'm experiencing. Seems like a real time saver for people trying
to help you who can't duplicate your problem on their own computer.

Michael



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