Re: still having strange problem with notepad shortcut on Dell Lattitude 610 laptop, even after hot key detective has been successfully installed

  • From: "tom behler" <tombehler@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 19 Oct 2009 11:50:15 -0600

I tried your instructions, as copied below, and the hotkey detector did 
indeed say "not found", as you suggested.

Here are your instructions:

1. JAWS+F2 for a dialog
2. Down arrow for Keyboard Manager
3.  If you're not pointing to default.kbm then arrow up/down to highlight
it.
4. Tab to get to the next pane with all the key combinations.
5. Alt+a for the action menu.
6. arrow to Find Keystroke.
7. At the hotkey prompt press Alt+Ctrl+n
8. Press Enter.

If that keystroke is active, it will come up  with a description of what it
does. Most likely it will come up with "Ctrl+Alt+N not found". It did on my
machine.


I am thinking now that I have two options:

1.  Just forget alt control N for notepad and do another hot key 
combination;  or

2.  Install the newer version of hot key detective that Roger has sent me 
the link for, and see if that can help diagnose the problem.

I'd be interested in any further suggestions you may have.

And, thanks Roger for the link to the newer version of HK detective.

Still hanging in there!

Tom Behler in Colorado


----- Original Message ----- 
From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 8:34 PM
Subject: Re: still having strange problem with notepad shortcut on Dell 
Lattitude 610 laptop, even after hot key detective has been successfully 
installed


Tom,

Hoping I'm not being insulting, but again on the Dell laptop the Ctrl key is
the very bottom left key, and the Alt key is immediately left of the shift
bar. If you're pressing the Alt and the next key in, you'll perhaps get that
Icon, but not sure. I can't replicate what you're seeing on my Dell, with
any combinations, but Alt+Ctrl+N does nothing on my machine.

Here's how to look for the keystroke...

1. JAWS+F2 for a dialog
2. Down arrow for Keyboard Manager
3.  If you're not pointing to default.kbm then arrow up/down to highlight
it.
4. Tab to get to the next pane with all the key combinations.
5. Alt+a for the action menu.
6. arrow to Find Keystroke.
7. At the hotkey prompt press Alt+Ctrl+n
8. Press Enter.

If that keystroke is active, it will come up  with a description of what it
does. Most likely it will come up with "Ctrl+Alt+N not found". It did on my
machine.

This is not the solution, but one way to see if something's not right with
JAWS.

By the way if it did find that key combination, you can delete it by:

a. Alt+a for the Actions menu
b. Arrow down to "remove keystroke".
c. Answer okay to all the prompts
d. Alt+f for file and x to exit.

If all that fails to work, why not just assign a different hot key to
Notepad? I use Alt+Ctrl+T, for no particular reason.

Dave

----- Original Message ----- 
From: "tom behler" <tombehler@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 14:28
Subject: Re: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


How can I check the Jaws configuration and see if the problem is what you
suggest?

I don't have this problem on my main PC.

Tom Behler

----- Original Message ----- 
From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 3:22 PM
Subject: Re: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


Tom,

How frustrating! After all that work, it's still not doing the right thing.
All I can now suggest is that your JAWS configuration has a keystroke
Alt+Ctrl+N pointing to the My Computer ICON,  and  therefore overriding the
notepad application.

Are you absolutely sure you're pressing the Alt and Control keys on the
laptop? For the Dell Latitude, The Alt key to the immediate left of the
space bar, and  the Ctrl key on the very bottom left corner should work with
the "N" key.

Dave

----- Original Message ----- 
From: "tom behler" <tombehler@xxxxxxxxx>
To: "jaws users e-mail list" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 13:06
Subject: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


Hello, everyone.

I know I keep promising that I am asking my last question regarding the use
of hot key detective, but my original strange problem with my Dell Lattitude
Laptop, which started this whole discussion, has not gone away.

To review:

I now have hot key detective successfully installed on my laptop, and I can
easily access it via a desk top icon, thanks to the installation
instructions provided by a number of list members.

However, when I do the alt control N shortcut for notepad, I am taken
directly to the "my computer" icon on the desk top.

Interestingly, when I have hot key detective list the shortcuts on the hard
drive of my laptop, it lists alt control N as a short cut for notepad.

Very strange!

Any suggested fixes?

Tom Behler

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