Re: still having strange problem with notepad shortcut on Dell Lattitude 610 laptop, even after hot key detective has been successfully installed

  • From: "tom behler" <tombehler@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 19 Oct 2009 08:54:14 -0600

I think you've pinpointed the problem.

Can you tell me how to get to that shortcut file?

Thank you!

Tom Behler in Colorado

----- Original Message ----- 
From: "Bill White" <billwhite92701@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, October 19, 2009 7:33 AM
Subject: Re: still having strange problem with notepad shortcut on Dell 
Lattitude 610 laptop, even after hot key detective has been successfully 
installed


Is the short-cut key something that is set up in Windows as a short-cut to
Notepad?  If so, you need to find that short-cut file and delete it.  Then
make it over again.  I had a similar problem with Microsoft Word 2003.  It
was also pointing to My Computer.  I had to remove the actual short-cut file
and put the short-cut back in for Word.

HTH

Bill White billwhite92701@xxxxxxxxxxxxxx
----- Original Message ----- 
From: "tom behler" <tombehler@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 7:46 PM
Subject: Re: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


> You are not insulting me at all. ...  In fact, my feeling is quite the
> opposite.  It is one of sincere appreciation for all of the help that you
> and the others have given me regarding this very strange problem, and
> other
> problems I have wrestled with since joining the list.
>
> All I can say is that I wish I had joined the group earlier.
>
> I will try your strategies here as soon as I can get the time to work with
> the laptop again, and tell you what I find.
>
> Sincerely,
> Tom Behler in Colorado
>
>
> ----- Original Message ----- 
> From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, October 18, 2009 8:34 PM
> Subject: Re: still having strange problem with notepad shortcut on Dell
> Lattitude 610 laptop, even after hot key detective has been successfully
> installed
>
>
> Tom,
>
> Hoping I'm not being insulting, but again on the Dell laptop the Ctrl key
> is
> the very bottom left key, and the Alt key is immediately left of the shift
> bar. If you're pressing the Alt and the next key in, you'll perhaps get
> that
> Icon, but not sure. I can't replicate what you're seeing on my Dell, with
> any combinations, but Alt+Ctrl+N does nothing on my machine.
>
> Here's how to look for the keystroke...
>
> 1. JAWS+F2 for a dialog
> 2. Down arrow for Keyboard Manager
> 3.  If you're not pointing to default.kbm then arrow up/down to highlight
> it.
> 4. Tab to get to the next pane with all the key combinations.
> 5. Alt+a for the action menu.
> 6. arrow to Find Keystroke.
> 7. At the hotkey prompt press Alt+Ctrl+n
> 8. Press Enter.
>
> If that keystroke is active, it will come up  with a description of what
> it
> does. Most likely it will come up with "Ctrl+Alt+N not found". It did on
> my
> machine.
>
> This is not the solution, but one way to see if something's not right with
> JAWS.
>
> By the way if it did find that key combination, you can delete it by:
>
> a. Alt+a for the Actions menu
> b. Arrow down to "remove keystroke".
> c. Answer okay to all the prompts
> d. Alt+f for file and x to exit.
>
> If all that fails to work, why not just assign a different hot key to
> Notepad? I use Alt+Ctrl+T, for no particular reason.
>
> Dave
>
> ----- Original Message ----- 
> From: "tom behler" <tombehler@xxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, October 18, 2009 14:28
> Subject: Re: still having strange problem with notepad shortcut on Dell
> Lattitude 610 laptop, even after hot key detective has been successfully
> installed
>
>
> How can I check the Jaws configuration and see if the problem is what you
> suggest?
>
> I don't have this problem on my main PC.
>
> Tom Behler
>
> ----- Original Message ----- 
> From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, October 18, 2009 3:22 PM
> Subject: Re: still having strange problem with notepad shortcut on Dell
> Lattitude 610 laptop, even after hot key detective has been successfully
> installed
>
>
> Tom,
>
> How frustrating! After all that work, it's still not doing the right
> thing.
> All I can now suggest is that your JAWS configuration has a keystroke
> Alt+Ctrl+N pointing to the My Computer ICON,  and  therefore overriding
> the
> notepad application.
>
> Are you absolutely sure you're pressing the Alt and Control keys on the
> laptop? For the Dell Latitude, The Alt key to the immediate left of the
> space bar, and  the Ctrl key on the very bottom left corner should work
> with
> the "N" key.
>
> Dave
>
> ----- Original Message ----- 
> From: "tom behler" <tombehler@xxxxxxxxx>
> To: "jaws users e-mail list" <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, October 18, 2009 13:06
> Subject: still having strange problem with notepad shortcut on Dell
> Lattitude 610 laptop, even after hot key detective has been successfully
> installed
>
>
> Hello, everyone.
>
> I know I keep promising that I am asking my last question regarding the
> use
> of hot key detective, but my original strange problem with my Dell
> Lattitude
> Laptop, which started this whole discussion, has not gone away.
>
> To review:
>
> I now have hot key detective successfully installed on my laptop, and I
> can
> easily access it via a desk top icon, thanks to the installation
> instructions provided by a number of list members.
>
> However, when I do the alt control N shortcut for notepad, I am taken
> directly to the "my computer" icon on the desk top.
>
> Interestingly, when I have hot key detective list the shortcuts on the
> hard
> drive of my laptop, it lists alt control N as a short cut for notepad.
>
> Very strange!
>
> Any suggested fixes?
>
> Tom Behler
>
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