thanks I will do that, I am using the reply to sender function which works at times and I think it may it does seem odd the latest version of a programme would miss important responses butmaybe a script did not get written for it thanks again dorothy ----- Original Message ----- From: Bill White To: jfw@xxxxxxxxxxxxx Sent: Saturday, July 31, 2010 6:53 PM Subject: Re: silent delete Hi, Dorothy. It is probably a change between the jaws scripts for Outlook Express versus the new scripts for ms outlook. You might also want to check your jaws options under basic settings and make sure that Access Key: Speak All is checked. Thank you. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: Dorothy Ingram-Gorban To: org, jfw@freelists. Sent: Saturday, July 31, 2010 10:35 AM Subject: silent delete dear list, on my old laptop using Outlook express, if I delete something Jaws says delete, however on my windows 7 dell 64 bit using ms outlook,the delete key is silent, it is not my keyboard since I have changed that. surely for the latest version of office Microsoft,or Jaws would not have overlooked speaking it, would it be Jaws fault or microsofts? many thanks dorothy ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.851 / Virus Database: 271.1.1/3041 - Release Date: 07/31/10 07:34:00