I would personally recommend the jaws dump as well. I have not used it yet, but I have definitely tried unloading jaws with insert-f4 and that doesn't usually work for me. does anyone else notice jaws particularly crashes when in internet explorer or whenever a program performs an error? or is this just my luck. and to add to antoehr thread, I too have experienced this browse button issue, not recently but i have before, particularly on yousendit or sendspace pages, but i sure it would be on any page as it is the sme dialogue. I don't know... my oddidy with jaws currently is still with the jaws update. Patricia