Ahhh, trend micro could likely be your culprit. You may need sighted assistance to do this, but inside the trend micro interface, there is a button to place exceptions. If you choose this button and then choose browse, you can then add the c:\program files\freedom scientific folder to your list of exceptions. I'd give this a try and see if it makes a difference. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Yadiel Sent: Friday, August 13, 2010 8:13 AM To: jfw@xxxxxxxxxxxxx Subject: Re: rename I use the demo mode for over a year, and the only difference between demo and full is the "jaws will shutdown in X minutes. Please restart your computer in order to use jaws again" 0or something like that. Yadiel From: Farfar Carlson <mailto:dgcarlson@xxxxxxxxxxxxx> Sent: Friday, August 13, 2010 12:57 AM To: jfw@xxxxxxxxxxxxx Subject: Re: rename John, If it's a demo, then I'm surprised you're not constantly bothered with the 40-minute demo mode messages. I don't know enough about the demo version to be able to help more. Wonder if you've followed all the recommendations from Freedom Scientific on display settings, resolution, colors, themes, screen savers, and backgrounds? Dave Created in the Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: John <mailto:2manyjohns@xxxxxxxxx> Clinton To: jfw@xxxxxxxxxxxxx Sent: Thursday, August 12, 2010 16:32 Subject: Re: rename Thank you for responding to my message, Yes I do have virus protection use Trend Micro and I run a scan everyday, I use the demo version of jaws off of the Freedom Scientific website, That message that you get I also get when I copy off the internet, I have never went in the control panel for I do not no That much about computers I have had different people sited and other blind people look at my computer and none of them no why it is doing this. There are a lot of other key commands that do not work either. When I also get on certain documents if there is different form on the page, Jaws goes right past it, But a sited person says The writing is right there I have also have uninstalled JAWS and re installed it about six times in the last two months. Thank you ----- Original Message ----- From: Farfar Carlson <mailto:dgcarlson@xxxxxxxxxxxxx> To: jfw@xxxxxxxxxxxxx Sent: Monday, August 09, 2010 11:33 AM Subject: Re: rename John, Serious stuff. I agree, you have something very wrong with your operating system and/or JAWS. Do you have any anti-virus (AVG, MS-Essentials, MCAfee, Norton) on your PC? IF so you'd better run a complete scan for viruses and clean out. Then uninstall and reinstall JAWS. Also, is this (sorry for having the temerity to ask) a legitimate version of JAWS, and not one hacked or unlocked? I also notice that when I reply I'm presented with the message I copied, below. I'm wondering if your problem is also invading your E-Mail messages. Perhaps you actually have a problem with your language, character set, keyboard type, or International Settings. Check in Control Panel and do some investigating. Here's the unusual message I get: Message Character Set Conflict This message contains some text having a character set other than the default character set. When sending this message you have the following options: Send As Unicode The message will be sent as a Unicode message. All character set information will be retained. However, if the recipient's e-mail reader does not support Unicode, the message may not be display correctly. Send As Is The message will be sent as a regular e-mail message using only the default character set. Any text not in the default character set may be unreadable by the recipient. Dave ----- Original Message ----- From: John <mailto:2manyjohns@xxxxxxxxx> Clinton To: jfw@xxxxxxxxxxxxx Sent: Monday, August 09, 2010 04:02 Subject: rename Hi I have tried ALL OF THESE COMMANDS, None of them will WORK ,even the delete key will not work, All of this started when I up graded to jaws 11, When I press application key OR f2 key when highlighting a folder I am put back on message list, my computer also puts things in the documents That I did not put there , Like smiley faces, paragraph marks, pictures of all kinds of things, like dogs, cats, hats,andmore.So if My message has something strange in it forgive me I am un aware it is there, Please Help, my computer is only one year old. Thank you for any info you can give me. Hello there; just to add to the information given, you can use the application key, when you have the folder highlighted, to delete or rename, also, if you highlight the folder, you can rename the folder by pressing the f2-key, and type your new folder name, then tab okay. ----- Original Message ----- From: John <mailto:2manyjohns@xxxxxxxxx> Clinton To: jfw@xxxxxxxxxxxxx Sent: Saturday, August 07, 2010 10:19 PM Subject: RENAME I have outlook express I made folders for practice now I want to delete or rename them but I cannot find anyway to do this.☺ Hello there; just to add to the information given, you can use the application key, when you have the folder highlighted, to delete or rename, also, if you highlight the folder, you can rename the folder by pressing the f2-key, and type your new folder name, then tab okay. ----- Original Message ----- From: John <mailto:2manyjohns@xxxxxxxxx> Clinton To: jfw@xxxxxxxxxxxxx Sent: Saturday, August 07, 2010 10:19 PM Subject: RENAME I have outlook express I made folders for practice now I want to delete or rename them but I cannot find anyway to do this.☺