Re: real speak upsetness

  • From: "Bobcat" <bobcat11@xxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 30 Mar 2007 17:50:51 -0600

I don't have the message that said something about you not being able to talk to FS about this issue because you got your product through a dealer. However, FS does have email addresses and you can certainly write to them. You can also phone them if you want to spend the long distance charge. Maybe they can make an arrangement to get you the South Africa voices. ----- Original Message ----- From: "Nicol Oosthuizen" <NOosthuizen@xxxxxxxxxxx> 

To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, March 30, 2007 8:01 AM
Subject: RE: real speak upsetness




NB: This email and its contents are subject to our email legal notice
which can be viewed at http://www.sars.gov.za/Email_Disclaimer.pdf

----
So because they assume that foreign languages are spoken more in south
Africa than in the USA they refuse to give us the complete real speak
voices.That's bad!

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter Holdstock
Sent: 30 March 2007 08:43 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: real speak upsetness

I would say that you probably haven't received an incomplete package.

It is probably that Freedom Scientific (through some official statistic)

believe that not everyone speaks English in South Africa (Being half
South
African myself I know this to be correct). They have to make JAWS
accessible
to as many South Africans as possible, and felt that the other foreign
languages on the CD made JAWS accessible to those other foreign speaking

groups.

In the UK we mostly receive English speaking voices because this fits
with
the majority of people using them in the UK.

I hope I explained that correctly.

Peter
----- Original Message ----- From: "nicol" <nicoljacobus@xxxxxxxxxxxx> 
To: "Jfw" <jfw@xxxxxxxxxxxxx>
Sent: Thursday, March 29, 2007 7:24 PM
Subject: real speak upsetness



HI guyhs
I'm extremely upset with freedom scientific! To put it simple, they

are

not
treating south africans fairly. I'm feeling like crying. I don't know

how

to
approach them. Please don't be cross with me if I want to blow off a

bit

of
steam.
Our employer bought us jaws. We are 5 visually impaired people for

whom

jaws
was purchased. We have an SMA. We bought jaws  when version 6 was
released.
When they shipped version8 to us, we have been given an incomplete

version

of real speak voices.
I am extremely unhappy about this and so are my visually impaired
colleagues. I can't even e-mail fs about this, as the company  who

bought

this on our behalf  is century solutions so only they can deal

directly

with
fs with regards to purchasing of jaws.
So we contacted century solutions and they said this is the real speak
freedom scientific gave you, full stop.
I feel why are we as south Africans treated so unfairly? Let me proof

to

you
why we have been sent an incomplete copy of real speak voices.
I was listening to the daisy training materials included with the jaws
package; I was listening to a module where the guy demonstrated all

the

real
speak voices.
In his demonstration I heard a lot of English voices, both male and
female,
brittish, Australian and American voices including jane and Karen.
The real speak we received only  has the Daniel brittish voice and a
couple
of foreign language voices.
When I  installed the real speak on my machine, I  chose custom
installation the second time. the first time when I installed it I

chose

typical, then when   I realize that I only have the daniel english

voice

installed, I uninstalled it and  when I installed it the second time I
chose custom and so i arrowed up and down in the tree view and i only
found
choices to install the daniel voice and the foreign language voices

and so

did my coleagues.  The tree view in the custom installation screen
consisted
of 10 items, the Daniel voice plus 9 foreign language voices.
So why this unfairness? Why because we are south africans does freedom
scientific treats us like this?
I simply feel freedom scientific is treating us  partially. Its
discrimination!

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--
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JFW List instructions:
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--
JFW related links:
JFW homepage: http://www.freedomscientific.com/
Scripting mailing list: 
http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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