Thanks Dave! That also got rid of that annoying new software message. Judith ----- Original Message ----- From: dave-d0619 To: jfw@xxxxxxxxxxxxx Sent: Wednesday, September 24, 2008 9:33 PM Subject: Re: question Hello Judith: Your percentage problem is caused by the window where the percentage is constantly being refreshed, thus causing JAWS to keep speaking the contents of the window. If you press JAWS KEY+S,twice, until JAWS says "none", this should stop JAWS constantly telling you the percentage while you are in the chatroom. Don't forget to press JAWS KEY+S once to have JAWS announce highlighted text again. Someone else on the list might have a better idea than this one. Sincerely: Dave Durber ----- Original Message ----- From: Judith Bron To: jfw@xxxxxxxxxxxxx Sent: Wednesday, September 24, 2008 8:59 PM Subject: question I installed a piece of software to gain access to a chat room where I wanted to hear a speaker. Since I installed it, everytime I press the windows key I get the message, "New software installed." Also, when I went into the chat room Jaws kept telling me different percentages, making it hard to hear the speaker. Is there a way to get rid of both of these annoyances? Thanks, Judith