Re: problem withJFW 9.0 and laptop

  • From: "E.J. Zufelt" <everett@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 28 Aug 2008 17:17:30 -0300

Good afternoon Jennifer,

Can you please provide us with some more information:

1. Operating System version.

2. Screen-resolution and colour settings.

3. Is this happening in every application?

Thanks,
Everett

Zufelt Technology Services - Accessibility Consulting and Web Development
http://zufelt.ca/

----- Original Message ----- From: "Jennifer Aberdeen" <freespirit328@xxxxxxxxx>
To: "JFW List" <jfw@xxxxxxxxxxxxx>
Sent: Thursday, August 28, 2008 3:48 PM
Subject: problem withJFW 9.0 and laptop


Hi list,

I just installed JFW 9.0 on my laptop, and although it's installed as a demo for the time being, it won't read menus. I can press alt f or whatever and jaws won't read the list of options in the menu.

I had ordered jaws 7.1 standard, but I found out after I installed it that they sent me jaws9.0 and I don't know if it's standard or professional. I asked for the standard version.

I got the laptop because I'm leaving next week for the Carol Center and wanted something to do when I'm not in class. I don't know how to fix this.

Jennifer, AVON Independent Sales Representative

Shop my online store 24 hours a day!
http://www.youravon.com/jaberdeen
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JFW homepage: http://www.freedomscientific.com/
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JFW List instructions:
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If you have any concerns about the list, post received from the list, or the 
way the list is being run, do not post them to the list. Rather contact the 
list owner at jfw-admins@xxxxxxxxxxxxxx

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