Rose, Here are a few ideas: 1. Maximize the window 2. Make sure your document is in normal view 3. As a temporary fix, try putting your document in outline view. After you read it put it back in normal view 4. You can always try copying and pasting the document into a blank document. Judith ----- Original Message ----- From: Rosanna Hostetler To: jfw@xxxxxxxxxxxxx Sent: Tuesday, June 09, 2009 6:46 PM Subject: problem with text files I have recently started having trouble getting jaws 10 to read text documents with the arrow keys but if I do the read all command it does just fine. Can anyone help me with this as it is very annoying. If I do the arrow keys jaws only says "blank" and when I try to virtualize the current window jaws tells me there is no text in current window and I know there is. Any help will be greatly appreciated. Rose I sent an angel to watch over you. He came back a minute later and I asked him why. He said, Angels don't watch over other angels.