I think the best place to start would be to upgrade to Adobe Reader 8... http://www.adobe.com/products/reader/ It installs over your previous version. ----- Original Message ----- From: "Vicki" <amethyst17@xxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, April 25, 2007 2:07 PM Subject: Re: pdf document on website I had this same problem on Buy.com when I needed to download a rebate form a few months ago. Most times it works fine, but for some reason, it just won't download. If anyone knows of a setting I should check in either IE or Adobe, let me know. I'd like to avoid this from happening again. Thanks. Vicki ----- Original Message ----- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, April 25, 2007 12:30 PM Subject: Re: pdf document on website She could also produce the same menu by pressing either Shift F10 or the Context Menu key just to the left of her right control key. However, she says below that she *has* tried right clicking on it, by which I assume she means she got that menu and took the option to download the file, but got these odd error messages. I have done this sort of thing often, and never have received such messages. So I think there's something wrong that she needs to find out, and not her neglecting to do the right thing. So I think rightr left clicking ----- Original Message ----- From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, April 25, 2007 11:42 AM Subject: Re: pdf document on website Hi Vicki, Here's an idea: 1. Tab to the link. 2. Route JAWS to PC cursor with JAWS Key + Minus. 3. Right click and choose "save as". ----- Original Message ----- From: "Vicki" <amethyst17@xxxxxxx> To: "JFW List" <jfw@xxxxxxxxxxxxx> Sent: Wednesday, April 25, 2007 11:24 AM Subject: pdf document on website I need to save a PDF document from a website, and can't seem to do it. It shows up as a link, and when I either try to enter on it, spacebar, left click or right click, I get the same message that it's an untagged document and needs to be prepared for reading. It also says that my assistive technology will not work while this is being done. Then the window closes, and nothing happens. It's not saved, and I can't open it on the page either. any ideas? I'm using JAWS 8 with IE 6 and Adobe reader 7.0. Thanks. Vicki -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. 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