Here is a link which will take you to the place to download microsoft active sync. a.. Download ActiveSync 4.5 without Newsletter Registration Hope this helps Michael ----- Original Message ----- From: Kerri To: jfw@xxxxxxxxxxxxx Sent: Monday, December 21, 2009 5:34 PM Subject: pac mate desktop Hello. I want to use pac mate desktop but I have a message stating "make sure Microsoft active sync is installed" I just formatted this machine so how do I install this? Thanks and Happy Holidays.