Jennifer's steps work most of the time. If the steps she suggests do not work, try pressing insert plus A a second time. If that still does not work, it is because someone has sent you an html or rtf message with the attachment imbedded in the message as an icon. Virtually all the attachments at our office come this way. The only cure is either to search forever with the mouse or (and this is much better), convert the rtf or html message into plain text. This forces the attachments into the attachment box where Jennifer's steps (shown below) will work. You convert a message in rtf or html format into plain text with control plus shift plus O. Ed Marquette 930 West 34th St. Kansas City, MO 64111 (816) 561- 7111 -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Jennifer Frazier Sent: Monday, June 07, 2004 5:13 PM To: jfw@xxxxxxxxxxxxx Subject: RE: outlook, jfw, and attatchments I open email attachments using the following steps: 1. Open the message 2. use Insert A to move to the attachments field 3. use my arrow keys to locate the attachment I want to open 4. press enter 5. press down arrow to locate the open (file attachment button) and press enter (You amy also press enter on the save button Jennifer -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Sarah L. Gales Sent: Saturday, June 05, 2004 9:21 AM To: 'jfw@xxxxxxxxxxxxx' Subject: RE: outlook, jfw, and attatchments I'm using the jaws cursor to search around and open mine. It's really a pain but that's what I've been doing, finding them with the jaws cursor, and double left clicking using the left click buttom on the num pad. I'm new to using outlook though. Sarah and Ricky There are those who give little of the much which they have-and they give it for recognition and their hidden desire makes their gifts unwholesome. And there are those who have little and give it all. Kahlil Gibran -----Original Message----- From: Gery Gaubert [SMTP:ggaubert@xxxxxxxxxxxxxxxxxxxx] Sent: Thursday, June 03, 2004 7:38 AM To: jfw@xxxxxxxxxxxxx Subject: outlook, jfw, and attatchments I am using outlook 2k and I get a great deal of attatchments. I usually save them and then go back and open them. How can I open them easily without saving them? -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx