RE: 'not selected' in outlook 2007 with JFW version 12

  • From: "Marquette, Ed" <Ed.Marquette@xxxxxxxxxxxxx>
  • To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 4 Apr 2011 12:11:38 -0500

Ilene:
This periodically happens in JAWS 11 too, even when all the correct boxes are 
checked.  Often, on my laptop, it is the result of opening and shutting the 
laptop lid (I have an auxiliary monitor).  Sometimes, it follows a NetMeeting 
or other remote access by technical support.  Still, other times it just 
happens.  It only occurs about once every 2 weeks.  So it isn't too bad.
I think it has something to do with the way JAWS handles the video.
Anyway, when it happens, I close Outlook, shut down JAWS, and then start them 
both again.
The problem goes away.  If your problem persists, then it is a settings problem.
If not, it may be continued symptoms of the issue mentioned above.
You didn't indicate whether your issue is chronic and/or persistent.  If so, 
just trash what I've said above.  Thought the above, however, might be a help.



________________________________
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Farfar Carlson
Sent: Monday, April 04, 2011 11:59 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: 'not selected' in outlook 2007 with JFW version 12

Ilene,

Not sure why you're having a problem with JAWS 12. What you really should do is 
first load JAWS 11 and go through the steps you outlined below, paying 
attention to just what you're pressing Enter on.

Then do the same with JAWS 12 and just make sure to press Enter on the same 
items, even if they have been arranged differently.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording 
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Lafond, Eileen<mailto:Eileen.Lafond@xxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2011 08:41
Subject: 'not selected' in outlook 2007 with JFW version 12

Hi,
In the past with JFW version 11 I got rid of JFW saying 'not selected' on every 
message by using the following advice which worked with version 11.  However, I 
now have version 12 and it does not work.  When I  get to the Choose an option 
window and highlight the first item and press enter it takes me into a JAWS 
help window.  This happens also if I highlight the first item and press the 
okay button.  Can someone tell me how to get rid of the 'not selected' being 
said on every message in Outlook 2007 with JFW version 12:

What I did in the past follows:

To get rid of not selected
while in the list of messages, do the following:
insert+f2.
down arrow until you hear "custom highlight assign"
hit enter.
hit enter again 3 more times and it should be done. the defaults on the next 3  
items you pressed enter on work for what you need.



Thanks for any help,

Eileen La Fond
Work phone: (206) 386-0011
email: eileen.lafond@xxxxxxxxxxx


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