RE: 'not selected' in outlook 2007 with JFW version 12

  • From: "Lafond, Eileen" <Eileen.Lafond@xxxxxxxxxxx>
  • To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 5 Apr 2011 14:07:39 -0700

Apology accepted.  It gets spelled all sorts of ways.

Eileen

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Farfar Carlson
Sent: Tuesday, April 05, 2011 1:59 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: 'not selected' in outlook 2007 with JFW version 12

Eileen,

My public apology for messing up your name by misspelling. I hope that I and 
others will note for the future that your name is E I L E E N

And sincere thanks to the good-will lister who pointed this out to me privately.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording 
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Lafond, Eileen<mailto:Eileen.Lafond@xxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Tuesday, April 05, 2011 1:29 PM
Subject: RE: 'not selected' in outlook 2007 with JFW version 12

I called Freedom Scientific about this problem.  I am putting the solution that 
we found here for anyone with this problem in the future.


I did an update to jaws version 12 5 2 5.  I was told that the version that I 
had been using had problems.

When I updated I was able to go ahead and do the remedy that I mentioned at the 
very beginning of this thread and it worked!

Thanks for all the suggestions from everyone.

Eileen
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Farfar Carlson
Sent: Monday, April 04, 2011 11:46 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: 'not selected' in outlook 2007 with JFW version 12

Have you tried using the spacebar to check the items, and then press Enter on 
any "OK"  buttons? I wouldn't think that the dialogs would have changed that 
much from JAWS 11 to JAWS 12 in that particular area.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording 
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Lafond, Eileen<mailto:Eileen.Lafond@xxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2011 10:44
Subject: RE: 'not selected' in outlook 2007 with JFW version 12

The items that I listed in my first message totally cured the problem in 
version 11, but I cannot seem to get all of the items to be checked without JFW 
going into a help window instead of just letting me check the other two items 
on the list.

I have shut down the computer totally several times to no success.

Eileen

From: jfw-bounce@xxxxxxxxxxxxx<mailto:jfw-bounce@xxxxxxxxxxxxx> 
[mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Marquette, Ed
Sent: Monday, April 04, 2011 10:12 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: 'not selected' in outlook 2007 with JFW version 12

Ilene:
This periodically happens in JAWS 11 too, even when all the correct boxes are 
checked.  Often, on my laptop, it is the result of opening and shutting the 
laptop lid (I have an auxiliary monitor).  Sometimes, it follows a NetMeeting 
or other remote access by technical support.  Still, other times it just 
happens.  It only occurs about once every 2 weeks.  So it isn't too bad.
I think it has something to do with the way JAWS handles the video.
Anyway, when it happens, I close Outlook, shut down JAWS, and then start them 
both again.
The problem goes away.  If your problem persists, then it is a settings problem.
If not, it may be continued symptoms of the issue mentioned above.
You didn't indicate whether your issue is chronic and/or persistent.  If so, 
just trash what I've said above.  Thought the above, however, might be a help.



________________________________
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Farfar Carlson
Sent: Monday, April 04, 2011 11:59 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: 'not selected' in outlook 2007 with JFW version 12
Ilene,

Not sure why you're having a problem with JAWS 12. What you really should do is 
first load JAWS 11 and go through the steps you outlined below, paying 
attention to just what you're pressing Enter on.

Then do the same with JAWS 12 and just make sure to press Enter on the same 
items, even if they have been arranged differently.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording 
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Lafond, Eileen<mailto:Eileen.Lafond@xxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2011 08:41
Subject: 'not selected' in outlook 2007 with JFW version 12

Hi,
In the past with JFW version 11 I got rid of JFW saying 'not selected' on every 
message by using the following advice which worked with version 11.  However, I 
now have version 12 and it does not work.  When I  get to the Choose an option 
window and highlight the first item and press enter it takes me into a JAWS 
help window.  This happens also if I highlight the first item and press the 
okay button.  Can someone tell me how to get rid of the 'not selected' being 
said on every message in Outlook 2007 with JFW version 12:

What I did in the past follows:

To get rid of not selected
while in the list of messages, do the following:
insert+f2.
down arrow until you hear "custom highlight assign"
hit enter.
hit enter again 3 more times and it should be done. the defaults on the next 3  
items you pressed enter on work for what you need.



Thanks for any help,

Eileen La Fond
Work phone: (206) 386-0011
email: eileen.lafond@xxxxxxxxxxx

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