Hi: Have you tried a repair on JAWS to restore the original scripts? Respectfully, Terrill Reynolds ---------- Email: Terrill1@xxxxxxxx Windows Messenger:terrillreynolds36@xxxxxxxxxxx Yahoo:terrillreynolds AIM:terrill36 PH:(910)842-7701 ----- Original Message ----- From: blueeyes To: jfw@xxxxxxxxxxxxx Sent: Saturday, July 07, 2007 1:45 PM Subject: needing help with o e my jaws five one zero keeps on shutting off in my desktop for some reason,I went no mail on the other jaws users list I got home today and some emails did come through,I opened one email then there on after my jaws freezes when I first try to down arrow, now jaws freezes as soon as I open up my outlook express, The help i need is how do I fix the problem and does anyone know what happened. I can not go to find the jaws users email list to fined out any info. Please help me