hello there; well, if you have the attachment in your windows live inbox, and you want to save in your documents, 1, enter on the message which contains the attachment, 2, now press the alt-key, to access the menu/ribbon, 3, now press the #1 on the numbers row, you now should be able to save the attachment in what ever folder you wish. hope this helps. ----- Original Message ----- From: Donald Wardlow To: jfw@xxxxxxxxxxxxx Sent: Wednesday, March 09, 2011 8:14 AM Subject: Re: need help with windows live mail 11 That will come in handy in the future. Glad you sent it on. For now—the attachment is already here. It needs to go to “My documents.” I couldn’t make that happen yesterday. Glad you got in touch. Don From: David Whitehead Sent: Wednesday, March 09, 2011 7:19 AM To: jfw@xxxxxxxxxxxxx Subject: Re: need help with windows live mail 11 hello there; to get to the contacts in windows live mail, you can use, ctrl+#3 and ctrl+#1 will take you back to the inbox. as for adding attachment from your documents, create your new message, now to add the attachment, use the keystrokes, alt+i, then pres, i/a this will allow you to find and attach your file. hope this helps. ----- Original Message ----- From: Donald Wardlow To: jfw@xxxxxxxxxxxxx Sent: Tuesday, March 08, 2011 8:16 PM Subject: need help with windows live mail 11 Hi, all. I have JAWS 12, and use Windows Live Mail 11. I have to attach a document into the “My documents” file from an e-mail, and so far I can’t. Also, I can’t delete contacts from my contacts list, what used to be called “Address book” in Outlook Express. Freedom Scientific had no help at all for me, and neither did my sighted friend who put the computer together. He can only do things with the mouse, not the keyboard, so has no idea what keys will get me to the Contacts List. Don Wardlow