so david, i do not use windows email so should i tell everyone not to ask for help on this subject??? what is the difference for all you know that person or others may not even opened windows email 11 yet but since you have a answer you will answer the question and not critisize that person for asking. From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of David Whitehead Sent: Wednesday, March 09, 2011 04:19 To: jfw@xxxxxxxxxxxxx Subject: Re: need help with windows live mail 11 hello there; to get to the contacts in windows live mail, you can use, ctrl+#3 and ctrl+#1 will take you back to the inbox. as for adding attachment from your documents, create your new message, now to add the attachment, use the keystrokes, alt+i, then pres, i/a this will allow you to find and attach your file. hope this helps. ----- Original Message ----- From: Donald Wardlow <mailto:wardlows97@xxxxxxxxxxxxx> To: jfw@xxxxxxxxxxxxx Sent: Tuesday, March 08, 2011 8:16 PM Subject: need help with windows live mail 11 Hi, all. I have JAWS 12, and use Windows Live Mail 11. I have to attach a document into the “My documents” file from an e-mail, and so far I can’t. Also, I can’t delete contacts from my contacts list, what used to be called “Address book” in Outlook Express. Freedom Scientific had no help at all for me, and neither did my sighted friend who put the computer together. He can only do things with the mouse, not the keyboard, so has no idea what keys will get me to the Contacts List. Don Wardlow