Hi, all. I have JAWS 12, and use Windows Live Mail 11. I have to attach a document into the “My documents” file from an e-mail, and so far I can’t. Also, I can’t delete contacts from my contacts list, what used to be called “Address book” in Outlook Express. Freedom Scientific had no help at all for me, and neither did my sighted friend who put the computer together. He can only do things with the mouse, not the keyboard, so has no idea what keys will get me to the Contacts List. Don Wardlow