Hello Ed. First, you really didn't "waste" and upgrade. If you're on the SMA like I think you're implying, your upgrade to JAWS 11 took a chunk out of the SMA, whether you installed it or not. FS assumes that the availability of the new version is sufficient to reduce your update count by 1. I haven't seen any problems like yours, personally, and no recall that those symptoms have been reported to the list. I would suggest that you uninstall JAWS 11 completely and try with a fresh new install. Have you already reported this problem to FS Tech Support? Dave ----- Original Message ----- From: "Ed Thurston" <thurston@xxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, December 16, 2009 10:06 Subject: multiple problems with Jaws 11! Hello, First of all letme say that it is good being back on the list. I belonged to it for a long time until several years ago, I had my hard drive to crash two times in one year and I was very reluctant to load anything on the new one that I didn't really have to have! Now that I have Jaws 11 installed, I feel I need some feed back from other users! I have had trouble downloading NLS from the NLS web site. The book will start down loading quite nicely and then all at once it would counting backing backwards with each number being preceded bya minus sign. When it reached zero, it would start counting back upwards again with a plus sign preceding the number. This procedure would repeat itself and eventually it would actually finish the download, but it took over 3 or 4 times as long as it should have done. There were a number of unrequested sound requests binging and bonging all over the place, I could not find the place to change the perminent speed of the speech. I did find the change on the fly command and had to do it manually every time I loaded Jaws! also whenever I briefly hesitated typing, the program would go into some sort of hybernation and it gave me a command to resum speech. There were other such weird problems with the program, and I just got sick and tired of dealing with such stupididy. I reverted back to Jaws 10 and all is well, but I have wasted a free upgrade and wonder if there is anyway to correct these problems? I truly hope that some of you out there have some suggestions as how to do so! I'm eagerly awaiting your suggestions! Ed, -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx