Hi Steve, Windows XP and Microsoft Office have to be activated. In XP, you don't always need to do a hard reboot. You can log off using the start menu, or restart if you want to. Sometimes, we have to use alt control delete, followed by alt plus e once, then again alt plus e to get rid of a rebellious application, and finally Escape key to close Windows Task Manager. To activate Office, first make sure you're online, then start Office and follow the Activation Wizard. If Jaws locks up again, restart your computer, make sure you're online, close Jaws program, and press Windows key plus r key to open the Run box. Type winword, and hit Enter key. Winword is the real program name for MS Word. Wait for it to settle down and display its Activation Wizard. Now, start Jaws and see if locks up. If it doesn't, fine, just follow the activation screen. If not, keep us posted, and we can try another non conventional method that might work Take care. Adam ----- Original Message ----- From: "Steve Gomes" <finnygomes@xxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Friday, December 10, 2004 5:21 PM Subject: microsoft office activation I went to open microsoft office for the first time with my new copy and it says "This is the activation wizard." to activate your copy of office connect to the internet. I hit next and jaws locks up and I have to do a hard reboot. How do you do a soft reboot with xp home and what is the trouble here. finnygomes@xxxxxxx web site www.rellek.com/stevegomes phone 720-747-4990 -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx