Another idea. For reasons too needlessly complicated to explain, I sometimes land in an area on the Stream where I need to make repeated presses of the button number 1 to return to the bookshelf. Try a few presses of 1 in case doing so causes your folders to re-emerge. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Milton Ota Sent: Monday, August 02, 2010 11:45 PM To: jfw@xxxxxxxxxxxxx; aiphone@xxxxxxxxxxxxxxx Subject: RE: looking for help really bad When moving through the bookshelves on the stream, unless you have books in that bookshelf the stream won't announce the bookshelf other than the Notes. that is why you will see all the bookshelves on the computer and not on the stream. Hope this answers your question. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Gery Gaubert Sent: Monday, August 02, 2010 5:02 PM To: jfw@xxxxxxxxxxxxx; aiphone@xxxxxxxxxxxxxxx Subject: looking for help really bad I was using my victor reader and now I can't see all of the folders on the stream but when I connect to the computer, they are all there. If anyone has a stream please write me privately at ggaubert@xxxxxxxxxxxxxxxxxxxx If you can assist. Thanks!! No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.851 / Virus Database: 271.1.1/3044 - Release Date: 08/01/10 20:35:00