I'm having this problem with email. I can't open windows live mail at all. it will load once after I've logged on or restarted my PC, but wont work after that until I log off again. I never thought of it to do with JAWS 10 though. Peter From: Philip Sent: Friday, March 20, 2009 1:14 AM To: jfw@xxxxxxxxxxxxx Subject: jfw 10, vista problem? After installing jfw 10 on a machine running vista business, we are experiencing the following problems. I am not sure if it is a jfw related problem however. I can not run most windows related programs such as windows update, control panel, and others. When I highlight one of these programs and press enter, as far as I can determine, absolutely nothing happens. For example, if I am on the start menu, and arrow down to windows update and press enter, I windup on the clock. If I am in internet explorer, open the tools menu and arrow down to windows update, press enter, I end up on the page I started with, in this case, google. I can get into control panel, only using run and using a command line such as control timedate.cpl. I have done many google searches and tried some of the suggestions I found without any result. Has anyone seen this using jfw? If not, I'll continue looking for an unrelated solution. Thanks. Phil