Re: jaws stopping and refusing to start up
- From: "david poehlman" <poehlman1@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 8 Jul 2004 12:16:39 -0400
for windows xp, can you bring up narrator and read the error message, bring
up task manager and see if jfw is in the list and end its task? If you can
read the error message, try to copy it down and send it to:
softwaresupport@xxxxxxxxxxxxxxxxxxxxx
along with any details that may be of help such as what you were doing when
the problem occurred, your os, and other system specs including version of
jaws, serial number and what synth you are using.
If you can end the task, see if you can restart jaws without shutting down
the pc. if this fails, see if you can restart he pc normally. If this all
fails, put it in yor request for assistance to freedom.
----- Original Message -----
From: "chevelle" <chevelle33@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 08, 2004 11:49 AM
Subject: Re: jaws stopping and refusing to start up
I've had the same problem also. I am using jaws 5.0.844, and windows xp
home. When the described situation happens I can't even unload jaws to
reload it. I also have to do a cold shutdown.
----- Original Message -----
From: "david poehlman" <poehlman1@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 08, 2004 11:40 AM
Subject: Re: jaws stopping and refusing to start up
> what os are you using? When did this start and do you remember the last
> program you installed or major change you made before the issue began to
> manifest its self? You can often end the jaws task which should free you
to
> restart it or at least to boot the pc normally.
>
> ----- Original Message -----
> From: "Joanne" <houseofmusic3345@xxxxxxxxxxx>
> To: "jfw" <jfw@xxxxxxxxxxxxx>
> Sent: Thursday, July 08, 2004 11:30 AM
> Subject: jaws stopping and refusing to start up
>
>
> Several times lately, and with both 4.51 and 5, I will
> be in the middle of
> something and Jaws will totally stop. Other programs are obviously
working
> and I can hear the computer getting these programs, but Jaws will not come
> back on. I also noticed some sort of weird error generating message with
> jaws xe or something, and when I closed out that error message there was
no
> Jaws again. I re-start every single time this happens and Jaws comes back
> up then, but this error won't let me shut my computer down or re-start in
> the normal way. Because of whatever this blockage in Jaws is, I have to
> shut my computer off manually. Like I said other programs are running
fine
> but Jaws is freezing my shutdown or something in Windows. Any ideas?
>
>
>
>
>
>
>
>
> Joanne
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If you have any concerns about the list, post received from the list, or the
way the list is being run, do not post them to the list. Rather contact the
list owner at jfw-admins@xxxxxxxxxxxxxx
--
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
Archives located at: //www.freelists.org/archives/jfw
If you have any concerns about the list, post received from the list, or the
way the list is being run, do not post them to the list. Rather contact the
list owner at jfw-admins@xxxxxxxxxxxxxx
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