Sugar, In general terms it means that JAWS is not able to find a script it needs, or the script is corrupted. I suggest you do a reinstall of your JAWS version, or a repair. Just run your JAWS installation from the CD or the executable file on your hard drive and select the repair button. Don't know why one specific message from your friend causes this, but you should ask yourself: What is unique about this E-Mail message compared to all other messages? Dave Composed on a Dell Latitude 630 (but without a WebCam) in and around my Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: Sugar To: jfw@xxxxxxxxxxxxx Sent: Saturday, November 27, 2010 12:01 Subject: jaws script error Hi, um, what does it mean when it says "Jaws sscript error,yes, or no" I only get this when a friend sends me a e mail, and no other time, will I get this note. I usually just escape and it goes away. hope this is a valid question? thanks for any help sugar 'All that I have seen teaches me to trust God for all I have not seen.' ~Sugar