Hi, Loreal: Although I've been following and thinking about your plight on another list, for some reason it just occurred to me: Do you experience the same problem if you change the font you are working wih? Despite any claims to the contrary, I've found that some fonts just don't do well with JAWS. More than once I've been frustrated by JAWS not reading correctly when advancing character by character, only to have the problem corrected by changing to a true type font like Courier. Good Luck. Take care... Dave Weddle -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Loreal Sent: Monday, September 12, 2005 11:26 AM To: jfw@xxxxxxxxxxxxx; Jawslite@xxxxxxxxxxxxxxxxxxxx Subject: jaws not speaking quotations and apostrophe marks I'm using Microsoft Word2003 and JFW6.2 for some unknown reason in Word only I am unable to read the quotations or apostrophes. I don't know for sure whether or not it was doing this when I first started using JFW6.2 a couple weeks ago. Is there a way of resolving this issue or am I just one of many who has had this problem? Thanks!!! Sincerely, Loreal Lavigna Avon Independent Sales/E-Representative www.youravon.com/llavigna/