No, no idea about restart mode, except that with restart, the buffers and memory in general may not be entirely cleared the way it is on total shutdown. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: John Fioravanti To: jfw@xxxxxxxxxxxxx Sent: Monday, August 02, 2010 4:35 PM Subject: Re: jaws not behaving properly on restart or hibernate mode on laptop Thanks for your thoughts; however, do you have any idea Why this problem should occur simply with a restart as well? John ----- Original Message ----- From: Bill White To: jfw@xxxxxxxxxxxxx Sent: Monday, August 02, 2010 7:31 PM Subject: Re: jaws not behaving properly on restart or hibernate mode on laptop I'm not an expert, but it sounds as if something is not being stored properly when you go into and exit from hybernate mode. Incidentally, Freedom Scientific does not recommend using either stand-by or hybernate mode with JAWS. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: John Fioravanti To: jfw@xxxxxxxxxxxxx Sent: Monday, August 02, 2010 3:13 PM Subject: jaws not behaving properly on restart or hibernate mode on laptop Hi: I am using jaws 10 on a toshiba laptop with xp pro. Recently I noticed that when I restart the laptop computer or come out of hibernate mode, the cursors (down and up arrows) in jaws are not behaving properly. In otherwords, e.g., when I go to date and time and move down to read the time setting, for instance, it does not read. Also, in word perfect 8, the cursors read a blank, although if I go one character at a time to the left it will read the letter. Interestingly, when I shut down and turn the computer back on, everything works fine. Any ideas? Thanks in advance. John Fioravanti