I wonder under which circumstances jaws has done the following to you, using XP and outlook express, and it could be any version of Jaws. You load up computer and Jaws says File edit view menu and time, keeps repeating time. then you look at your folders both sub folders and specific, and Jaws says all are unread, you know they are read, if however you read one it will still say unread, in other words Jaws will misinterpret everything it is seeing., had I not seen this in the past many times I would have been even more upset but I sent an urgent message to a vi friend who did a tandem link up and thank god jaws stopped doing it after he reversed what I had done, I had asked the visiting engineer who had fixed a driver problem to put on a theme I had been sent,but had not tested it whilst he was here, in any case he turns jaws off being a mainstream engineer. what a blessing tandem feature can be. dorothy