Re: jaws falling asleep in Outlook Express

  • From: "Donna Miller" <dmiller64@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 1 Feb 2009 14:45:50 -0600

I was wondering which program it was you were having trouble with because I'm 
using a Dell with no problems.

Just curious which one it was.

Donna Miller
  ----- Original Message ----- 
  From: Nancy Shugart 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Sunday, February 01, 2009 10:00 AM
  Subject: Re: jaws falling asleep in Outlook Express


  Is this a new computer?

  If not, has this problem been occurring since you've had this computer?

  If your answer is yes to either of those questions, my next question then is it a Dell computer?

  Nothing against Dell but they do load a lot of junk on the computer that can 
interfere with Jaws.

  Jaws tech support struggled to help me for a long time after I had purchased 
a new Dell and finally we discovered that if I went to msconfig and began 
eliminating some programs in the start up that Dell had installed, then we 
finally figured out which one was causing the problem with Jaws.
  Just leaving that one program unchecked solved a problem that tech support 
and I had struggled with for about two months.

  I hope this helps you.  


  "Courage is the capacity to hear what others say is impossible and believe 
you are the one to make it happen." -Nancy Shugart
  Get your free subscription to Prove Them Wrong Ezine: Tips & Tools for 
Succeeding with a Disability.  Visit 

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