Re: jaws falling asleep in Outlook Express

  • From: "Nancy Shugart" <nancy@xxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 1 Feb 2009 10:00:51 -0600


Is this a new computer?

If not, has this problem been occurring since you've had this computer?

If your answer is yes to either of those questions, my next question then is it a Dell computer?

Nothing against Dell but they do load a lot of junk on the computer that can 
interfere with Jaws.

Jaws tech support struggled to help me for a long time after I had purchased a 
new Dell and finally we discovered that if I went to msconfig and began 
eliminating some programs in the start up that Dell had installed, then we 
finally figured out which one was causing the problem with Jaws.
Just leaving that one program unchecked solved a problem that tech support and 
I had struggled with for about two months.

I hope this helps you.  


"Courage is the capacity to hear what others say is impossible and believe you 
are the one to make it happen." -Nancy Shugart
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Succeeding with a Disability.  Visit 

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