Hi Matthew, You have to be in the Administrator group if you want to install JAWS successfully. And if your Administrator account has been renamed you have to be logged in on that account. I struggled with this myself last summer when I got my new Dell laptop. As long as the video intercept is not installed correctly, JAWS is more or less useless. It can not grab text from the screen if it is not highlighted. So getting the video intercept in place is crucial. Hope this helps. -Harald -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of mdyer1@xxxxxxxxxx Sent: Wednesday, November 12, 2008 17:51 To: jfw@xxxxxxxxxxxxx Subject: jaws and vidio card problem Hi all, I had went and installed a demo of jfw 10 on my dell laptop and all went well until I after it was installed. Jaws wanted me to installed the vidio intersept. I then received a message about not beinable to installed vidio intersept. It said there was a problem with the vidio chain. I am running a laptop with windows xp I think it is prow but not sure. Is there a way with jaws to find what version of xp I am running? I am able to use jfw without installing the vidio intersept. How ever, when trying to use the jaaws cursor, it does not read the window. It just says blank. Is there a fix for this? Thanks. I have one more question here for any one using pctools internet securety. Is there a way to read the popups with jaws. I would like to be able to no when the fire wall is asking for permision to do something. If someone could pass this info to me I would be greatful. Thanks. . Matthew -------------------------------------------------------------------- mail2web - Check your email from the web at http://link.mail2web.com/mail2web -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx